Privacy Policy

This policy describes how Tenlegs, LLC handles information collected and received from Members and visitors to the Tenlegs website.

At Tenlegs, we want to have an open community, yet remain respectful of our Member's privacy. In order to support an open community for creators, buyers and sellers of creative content, some of your activities on the Tenlegs site may be identified by your First and Last Name as described in this policy. However, we are committed to providing a safe and friendly environment for creative people to interact without having their personal information misused.

A user can browse the Tenlegs website without revealing personal information. However, in order to use the Tenlegs Service, you must become a Member. By becoming a Member, you consent to our collection, storage, use, and disclosure of your personal information as described in this policy.

Collection

The information Tenlegs may collect and store includes the following:

  • E-mail address, contact information, and other information provided as part of membership registration;
  • Content, Catalog Information, Profile Information, and other information posted to our Website;
  • Transactional information based on your activities, such as buying and selling Content;
  • Billing, payment, and other information;
  • Comments, ratings, favorites, following, "likes," sharing and other postings ("Community Activity");
  • Direct communications between and among Members using the communications and collaboration tools on the Tenlegs site ("In-Platform Chats");
  • Notices, dispute resolution, and other correspondence through the Tenlegs website or sent physically;
  • Other information from your interaction with the Tenlegs website and Service, content, and advertising, including computer and connection information, statistics on page views, traffic to and from the website, ad data, internet protocol (IP) address, and standard web log information; and
  • Supplemental information from third parties (for example, if you incur a debt to Tenlegs, we may conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law).

Use of Your Information

Our primary purpose in collecting personal information is to provide a safe, smooth, efficient, and customized experience for the Tenlegs Service.We use such information to:

  • Provide the Service and customer support you request;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent or respond to prohibited or illegal activities;
  • Enforce our Member Agreement and Terms of Use;
  • Customize, measure, and improve our Service and advertising;
  • Tell you about our Service, Member Content, and promotional offers; and
  • Compare information for accuracy, and verify it with third parties.

Marketing

Based on the information we collect and receive, we may send marketing communications or newsletters promoting our Service, Member Content, promotional offers, and other information that may be of interest to you. If you do not want to receive marketing communications from us, simply indicate your preference when you receive any marketing email from us by following the instructions contained in any marketing email. You may change your preference at any time on a going-forward basis by changing the settings in your account information.

We will not sell or rent your e-mail address to third parties for their marketing purposes.

Information You Share

A Member's Username, First Name and Last Name is connected to all of your activity on the Tenlegs website. Your Username, Profile Information, and Community Activity are available to the public. Because we use your First and Last Name, any visitors to our website (not just other registered Members) will be able to personally identify you and your activities on the Tenlegs website.

Information about your Content, your Catalog Information, Comments about you or your Content, and "Community Activity" related to your Catalog and Content will be visible to any visitor to our website (not just other registered Members). Any Profile Information you provide will also be visible to any visitor to our Website (not just other registered Members).

Registration Information will not be visible to visitors or other Members, except if such Registration Information is included in your Profile Information. Further, Projects you create that are marked private will only be visible to anyone invited as a collaborator on that Project.

Please also be aware that if you access our website from a shared computer (e.g., in an Internet cafe) certain information about you, such as your Username, First Name, and Last Name may be visible to other individuals who use the computer after you.

Cookies and Tracking Technologies

We use "cookies" (small files placed on your hard drive) on certain webpages to help analyze our webpage flow, customize our Service and advertising, measure promotional effectiveness, and promote trust and safety. We also use cookies to identify you and maintain your signed-in status.

We offer certain features that are available only through the use of cookies. You can decline cookies if your browser permits, although doing so may interfere with your use of some of our Services. You may encounter cookies from third parties on certain pages of the website that we do not control (e.g., the PayPal payment gateway). Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

We employ technology for web analytics that help us better manage content on our site. This technology can track the on-site movements and activities of our users.

Disclosure of Your Information

Tenlegs offers a platform for a variety of Content owners/licensors and developers and Partner Networks and works closely with them. These Content owners may operate "stores" or collaborate on Projects on the Tenlegs website and license or rent items or services to you from the Tenlegs site. When you purchase or rent Content, your First and Last Name will be identified to the Member who operates the store on the Tenlegs site. The Member whose Content you have purchased or rented may contact you using communications tools on the Tenlegs site. When you are invited to join a Project, the Member who started the Project may contact you using collaboration tools on the Tenlegs site. If you disclose your personal information (such as your e-mail address) as part of such communications, it will be available to the other Member with whom you have communicated. All Members of Tenlegs are expected to comply with Tenlegs Terms of Use, Member Agreement, Privacy and other policies.

If you become a Tenlegs Member through a Partner Network, we may exchange your personal information with the Partner Network.

Tenlegs may disclose personal information to respond to legal requirements, enforce our policies and respond to claims that Content or other material violate the rights of others, or protect anyone's property or safety. Such information will be disclosed in accordance with applicable laws and regulations.

We may also share your personal information with:
  • Service providers under contract who help with our business operations;
  • Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity;
  • Third parties that provide a valid subpoena or court order; or
  • Other business entities, should we plan to merge with or be acquired by that business entity.

Communications and Collaboration Tools

The Tenlegs Service includes a variety of communications and collaborations tools that allow you to communicate with other Members, collaborate on Projects, and post Comments. Some communications are open and will be available to anyone who visits the Tenlegs site. In-Platform Chats are "one-on-one" and will be made between and among Members to whom the communications are directed.

If you choose to disclose your personal information as part of such communications, Tenlegs does not control the use of your information by the readers. Tenlegs' Privacy Policy will not apply, and you may be subject to the privacy policies of third parties where applicable.

We may temporarily store your communications (whether open or one-on-one). However, we do not generally use your In-Platform Chats for any purpose other than providing communications features.

No Spam, Spyware, or Spoofing

Tenlegs does not tolerate spam. You shall not use our communication tools to send spam or otherwise send content that would violate our Terms of Use. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks, and other malicious or illegal activity.

If you send an email to an email address that is not registered (e.g., via sharing or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

You are not authorized to use other Tenlegs Members' e-mail addresses or add e-mail addresses to your mailing list, even if a Member publicly displays his/her e-mail address on the Tenlegs website or purchases Content from you, without his/her express consent.

Password and Account Protection

We encourage you to use unique numbers, letters, and special characters in setting your account password. Do not disclose your password to anyone. Please be advised that you are responsible for all actions taken under your Display Name and registered email address. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password and notify us if you need assistance. You can change your password at any time in your account information.

Accessing, Reviewing, and Changing Your Information

You can see, review, and change most of your Registration Information by signing in to your account. Generally, we will not manually modify your information, because it is very difficult to verify your identity remotely. You must promptly update your Registration Information if it changes or is inaccurate.

Once you make a Comment or other posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your Profile Information from view as soon as reasonably possible. However, your Community Activity will leave a "trail," and continue to be visible (although your Profile will not). We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce the Member Agreement, and take other actions permitted by law.

Security

We will use reasonable security tools (e.g., encryption, passwords, physical security) to protect information against unauthorized access and disclosure. Tenlegs follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Tenlegs receives it. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your information that they collect from the Tenlegs website. Therefore, although we work very hard to protect your privacy, we cannot guarantee that your personal information or private communications will always remain private.

Third Parties

This policy addresses the use and disclosure of information we collect or receive from you and use to conduct the business of Tenlegs, as described in this privacy policy. If you choose to disclose your information to third parties, including other Members and Partner Networks, through our Service or other means, different rules may apply to their use or disclosure of the information you disclose to them. Tenlegs does not control the use of your information by third parties (except where they act on our behalf), and you are subject to the privacy policies of third parties where applicable.

Tenlegs employs other companies and people to perform tasks on our behalf and needs to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service.

Amendment

Tenlegs may amend this policy at any time and post changes here, on the Tenlegs website, so please review it frequently.